Terms and Conditions

 

Welcome to OC Family Maid Services. By accessing or using our website (https://ocfamilymaidsservices.com) and our cleaning services, you agree to comply with and be bound by the following Terms and Conditions.

 

1. Services

OC Family Maid Services provides residential cleaning services including maid services, house cleaning, housekeeping, deep cleaning, and move-in/move-out cleaning. Service details, pricing, and availability may vary and are subject to change without notice.

 

2. Booking & Payments

  • All bookings must be confirmed in advance.
  • Pricing is based on the size of the property, condition, and type of service requested.
  • Payment is due upon completion of services unless otherwise agreed.
  • We accept various payment methods as communicated during booking.

 

3. Cancellations & Rescheduling

  • Clients must provide at least 24 hours notice for cancellations or rescheduling.
  • Late cancellations may be subject to a cancellation fee.

 

4. Access to Property

Clients are responsible for providing access to the property at the scheduled time. If access is not provided, a cancellation or lockout fee may apply.

 

5. Satisfaction Guarantee

We strive to provide high-quality service. If you are not satisfied, please contact us within 24 hours so we can address any concerns.

 

6. Liability

  • OC Family Maid Services is insured; however, we are not liable for pre-existing damage.
  • Any damages must be reported within 24 hours of service.
  • We are not responsible for items not disclosed as fragile or valuable.

 

7. Safety & Conditions

We reserve the right to refuse service if the environment is unsafe or hazardous. Clients must ensure a safe working environment for our staff.

 

8. Use of Website

By using our website, you agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Disrupt the functionality of the website

 

9. Intellectual Property

All content on this website, including text, logos, and images, is the property of OC Family Maid Services and may not be used without permission.

 

10. Privacy

Your use of our services is also governed by our Privacy Policy.

 

11. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

 

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

 

OC Family Maid Services
Email: ocfamilycleaning@outlook.com
Phone: 949-547-7400
Website: https://ocfamilymaidsservices.com

 

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.